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Blaze stopped tracking sleep

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‎07-02-2019 08:27

‎07-02-2019 08:27

5 days ago it stopped tracking my sleep. It shows synced, and tracks everything else. I have turned it off and back on multiple times; it is charged, and still won't work. I have also unsynced my phone and the Blaze and resynced multiple times to fix any glitches. It still won't work. I have an  LG Stylo 3 Plus phone.

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‎07-17-2019 08:32

‎07-17-2019 08:32

Hello @Ph0eniX, it's good to see you around in the Community forums, welcome. 

 

Thank you for this information you've provided about the Blaze that is not tracking your sleep. Before considering other options, could you please confirm if you're referring to the sleep stages, or to the regular sleep information? 

 

In the meantime, please try to perform a restart on your device and check if you continue to experience the same behavior. 

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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