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Blaze stopped working

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‎04-23-2017 11:44

‎04-23-2017 11:44

On my last run my Blaze wouldn't connect to my phone until part way through the run. Today, before I went out again I thought I'd restart my fully charged Blaze and my phone. My Blaze screen hasn't turned back on. I have no idea what to do. For a while the back sensors still looked like they were still searching but nothing on screen. Help?

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5 REPLIES 5

‎04-23-2017 12:04

‎04-23-2017 12:04

I was getting ready to go for a run and my blaze is completely shut off... I charged it last night so I know it's not that... 

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‎04-23-2017 12:12

‎04-23-2017 12:12

Ok I read another response and mine started working again... hold down the left and bottom right buttons for 10-15 seconds . .. let go and ur screen should come back on. Hope it works for you!

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‎04-23-2017 13:43

In response to Kasey0425

‎04-23-2017 13:43

I can't believe that just worked!!!  Thank you so much! Question is, what happened? It's saying I've taken over 15K steps which sounds about right... Was the device on but the screen off?

 

Thank you so much! 

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‎04-23-2017 13:46

In response to Gunnsu

‎04-23-2017 13:46

The tracker must have been on as it's picked up my heart rate during my run. 

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‎04-23-2017 14:41

In response to Gunnsu

‎04-23-2017 14:41

I have no clue what happened .  I saw that someone else had posted to try that..i did and it worked! Ha glad it worked for you as well!!! 

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