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Blaze stopped working

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‎04-04-2017 18:36 - last edited on ‎07-15-2017 14:55 by Fitbit Moderator

‎04-04-2017 18:36 - last edited on ‎07-15-2017 14:55 by Fitbit Moderator

Hi, my Blaze suddenly stopped working. There's a blinking blue and red stripes and it vibrates so there's power. Tried restarting so many times but to no avail. Any suggestions?

 

Moderator edit: Updated subject for clarity 

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‎04-05-2017 06:16 - last edited on ‎06-04-2025 08:24 by Fitbit Moderator

‎04-05-2017 06:16 - last edited on ‎06-04-2025 08:24 by Fitbit Moderator

A warm welcome to the Community @AllanYou and thanks for troubleshooting this inconvenience by yourself. I would like to know if your trackers keeps displaying the red and blue lights? Could you please try the restart procedure a couple of times more?

hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-05-2017 07:51

In response to AlejandraFitbit

‎04-05-2017 07:51

Tried restarting again thrice, screen image is still the same

Sent from my iPad
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