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Blaze stuck on logo

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‎03-10-2020 03:02 - last edited on ‎03-10-2020 05:52 by Moderator Alum

‎03-10-2020 03:02 - last edited on ‎03-10-2020 05:52 by Moderator Alum

My Fitbit Blaze has now been stuck on the logo for past 12 hours. Happened straight after I charged it. Tried resetting it and uninstalling the installing the app. Nothing seems to work. Any ideas what to do next?

 

 

 

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‎03-10-2020 05:50 - edited ‎03-10-2020 05:51

‎03-10-2020 05:50 - edited ‎03-10-2020 05:51

Hello @Shazilla, welcome to the Fitbit Community forums.  

 

Thank you for sharing that you've been having trouble with the screen of your Blaze that is stuck on the Fitbit log anb for confirming that you already tried resetting it and uninstalling the installing the app. 

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.

 

Please keep me posted on the outcome.

Davide | Italian and English Community Moderator, Fitbit


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