Blaze stuck on the fitbit logo

[Cas60]

Can anyone help?

My fitbit battery died as I forgot to wear it for a while as I was working,

I plugged it in and the fitbit logo came up but that's it!

I can't change the screen. Nothing happens when I swipe.

I can't reset. Nothing happens when I push the buttons.

I can't sync it to my computer.

Basically, I can't do anything with it.

Any suggestions??

Thanks in advance

Carole

[AlejandraFitbit]

A warm welcome to the Community @Cas60, thanks for troubleshooting this by yourself.

Have you tried to paired the tracker as a new device? If you haven't, I recommend trying this by doing the following from your Fitbit app:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your tracker and follow the onscreen instructions to continue.

Let me know the outcome. 

[Cas60]

Well, after not working for 2 days all of a sudden it suddenly recharged
and worked!
Thanks for your advice even though I didn't need it.
Carole

[AlejandraFitbit]

Thanks for the update @Cas60, I am glad to hear that your Blaze is now working properly. If you need anything else, do not hesitate in posting it.

Happy stepping!