09-03-2017 19:07
09-03-2017 19:07
Can anyone help?
My fitbit battery died as I forgot to wear it for a while as I was working,
I plugged it in and the fitbit logo came up but that's it!
I can't change the screen. Nothing happens when I swipe.
I can't reset. Nothing happens when I push the buttons.
I can't sync it to my computer.
Basically, I can't do anything with it.
Any suggestions??
Thanks in advance
Carole
09-04-2017 05:06
09-04-2017 05:06
A warm welcome to the Community @Cas60, thanks for troubleshooting this by yourself.
Have you tried to paired the tracker as a new device? If you haven't, I recommend trying this by doing the following from your Fitbit app:
Let me know the outcome.
09-07-2017 03:28
09-07-2017 03:28
09-07-2017 04:36