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Blaze suddenly not tracking HR and Sleep

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My Fitbit Blaze has suddenly stopped registering heartbeat or sleep for the last 5 days. During the day when active it has taken some intermittent heartbeat readings but these are interrupted and not continuous. When I do get intermittent readings they are way high and then suddenly drop to normal levels. I know the two are connected. I haven't changed anything I am doing with it or how I am wearing it. I did a hard reset, shutdown, clean the back, change the placement, etc. Seems like something is broken.
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Mine is also doing the same thing. It also is not keeping track of "steps per hour".

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