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Blaze support

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‎10-26-2016 13:00

‎10-26-2016 13:00

I hope others do not experience the poor telephone support I did when trying to get help. All I got was someone telling me I did not understand how Fitbit works and I am a 3 year user. Considering returning this one to the store though. Disappointing!
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4 REPLIES 4

‎10-26-2016 13:36

‎10-26-2016 13:36

Welcome to the forums @Cflm

 

I have a Blaze, too. What's going on with yours?

 

The community can often help out. Let us know.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-26-2016 13:58

‎10-26-2016 13:58

Sleep tracking. Does not track as accurately as FB flex. Will change back to Normal sensitivity and try again. I have seen others post about this problem. Thoughts?
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‎01-13-2018 09:27

‎01-13-2018 09:27

I had the same experience and this is my first tracker. The guy I spoke to had such a heavy Indian accent I could hardly understand one word he said. He was not at all helpful with any question I asked him. I gave up. I tried calling again only to get another guy with the same accent, I hung up and now I only use the chat link. I CAN read English so no problem. It stinks that you can't call and speak to someone you can understand. Sad.

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‎01-13-2018 09:28

In response to Cflm

‎01-13-2018 09:28

I gave up, I no longer waste my time with that function and take it off at night.

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