The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
I hope others do not experience the poor telephone support I did when trying to get help. All I got was someone telling me I did not understand how Fitbit works and I am a 3 year user. Considering returning this one to the store though. Disappointing!
Sleep tracking. Does not track as accurately as FB flex. Will change back to Normal sensitivity and try again. I have seen others post about this problem. Thoughts?
I had the same experience and this is my first tracker. The guy I spoke to had such a heavy Indian accent I could hardly understand one word he said. He was not at all helpful with any question I asked him. I gave up. I tried calling again only to get another guy with the same accent, I hung up and now I only use the chat link. I CAN read English so no problem. It stinks that you can't call and speak to someone you can understand. Sad.
Best Answer
