02-06-2017 05:30
02-06-2017 05:30
Have bought my blaze a month back gives a lot of problem in syncing and I've hardly ever received a notification
Best Answer02-06-2017 08:22
02-06-2017 08:22
Is the device you are trying to sync to a supported device?
iOS: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_iOS.pdf
Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf
Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf
Best Answer02-09-2017 04:53
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-09-2017 04:53
It's great to welcome you @Krisholoy and @SunsetRunner thanks for stopping by.
As our friend recommended, please check if your phone is a compatible mobile device and also let me know which phone you have so I can provide you the correct troubleshoot to fix this inconvenience.
Let me know the outcome. ![]()
Best Answer02-09-2017 19:04
02-09-2017 19:04
Hi Sir,
I owned a Xiaomi Note LTE phone and aware that this device is not in the support list. Are you saying that I will not be getting notifications forever. Please advise.Thanks
Best Answer
02-10-2017
13:08
- last edited on
12-03-2025
09:04
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-10-2017
13:08
- last edited on
12-03-2025
09:04
by
MarreFitbit
Hey there @WUTANSAN! I've noticed that sometimes users may have a mobile device that's not supported. However, it eventually syncs or the notifications may work. I can't confirm they will sync normal because it's not listed as supported.
You can always keep an eye on the list of supported devices list because Fitbit is always adding new devices.
Hope this helps. Thanks for your understanding.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer