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Blaze sync issue

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‎12-23-2016 14:11

‎12-23-2016 14:11

I have followed all of the directions and when I try to add a device and get to the screen to "Enter the number on your display" - I enter the number and it scrolls and scrolls and says 'Pairing your tracker...' but nothing happens beyond that. I've done this for several hours today.

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‎12-23-2016 14:21

‎12-23-2016 14:21

Is this the only Fitbit you have? Asking because if others are near it can cause problems

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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