03-27-2017 01:38
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SunsetRunner
03-27-2017 01:38
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I have the blaze and since going overseas the time on the watch is exactly one hour ahead. I have changed the time zone to the correct one, turned my watch and phone off and then on, uninstalled the app and reinstalled, unpaired, repaired, forced sync but nothing is working. Please help.

03-27-2017 01:36
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SunsetRunner
03-27-2017 01:36
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I have the blaze and since going overseas the time on the watch is exactly one hour ahead. I have changed the time zone to the correct one, turned my watch and phone off and then on, uninstalled the app and reinstalled, unpaired, repaired, forced sync but nothing is working. Please help.

03-27-2017 01:52 - edited 03-27-2017 01:53
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03-27-2017 01:52 - edited 03-27-2017 01:53
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Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Then change the timezone to something wrong. Sync it. Change it back to the correct one and sync again
Restart Again
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum

03-27-2017 01:59
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SunsetRunner
03-27-2017 01:59
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Thanks for that.
I just tried it and it still won't work. I emailed customer support a few days ago but haven't had a reply yet.
Emily
Get Outlook for Android

11-26-2017 16:21
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11-26-2017 16:21
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The battery went dead on my Blaze and now the time is wrong. How do I reset it properly?

