09-16-2017 11:33
09-16-2017 11:33
How do I fix the time on my blaze? And why/how did it mess up? I did a restart but wrong time still. Steps and heart rate seem fine.
Answered! Go to the Best Answer.
09-20-2017 04:14
09-20-2017 04:14
Those are great news @Blazetimenowwro, I am glad to hear that your Blaze is now showing the correct time, if you need anything else, do not hesitate in posting it.
Now @dexsite, welcome to the Community. I would like to know if you keep having issues with your Blaze, is it showing the correct time now? If you haven't synced your tracker, I recommend syncing it, the time should correct itself and you should be able to see your steps. If the problem is with syncing, follow the instructions provided in the Having trouble syncing? post.
Let me know the outcome.
09-16-2017 17:14 - edited 09-17-2017 00:40
09-16-2017 17:14 - edited 09-17-2017 00:40
Hello @Blazetimenowwro, i would not expect a restart to help here. When you say the steps are fine, are you refferring to the dashboard matches the step count that is on the Blaze? I ask because a sync should set the time.
Ano5her thing to check is the timezone setting.
As for it off, was tye Blaze recently shutdown or the battery died?
09-16-2017 20:01 - edited 09-16-2017 20:02
09-16-2017 20:01 - edited 09-16-2017 20:02
I would go to settings and then Time zone to correct it
Click on the gear above and go to settings scroll down until you see time zone
Wendy | CA | Moto G6 Android
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09-16-2017 21:07
09-16-2017 21:07
If you shut the Blaze off, the time will be incorrect until you re-sync.
09-17-2017 05:43
09-17-2017 05:43
New to fitbit world. Unable to find method to change etc once in settings. Dashboard steps do not match blaze. Therefore steps, day and time wrong. And yes it did run out of power. I can't say if that happened before or after wrong readings. That you both for your help.
09-17-2017 05:45
09-17-2017 05:45
New to fitbit world. Unable to find method to change etc once in settings. Dashboard steps do not match blaze. Therefore steps, day and time wrong. And yes it did run out of power. I can't say if that happened before or after wrong readings. That you to all for your help.
09-17-2017 05:52
09-17-2017 05:52
When I'm viewing the sync screen, it displays " last sync September 6 at 5:30" . The "spinning blue wheel" just keeps spinning but nothing happens. Thanks again to all.
09-18-2017 06:10
09-18-2017 06:10
A warm welcome to the Community @Blazetimenowwro, @Rich_Laue, @WendyB and @DonaldMReif thanks for stopping by.
If your Blaze is not showing the correct time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync again. To change the timezone, you just need to do the following from your Fitbit app:
Also, please verify that the device you are using to sync your tracker have the time you want.
Let me know the outcome.
09-18-2017 16:30
09-18-2017 16:30
09-19-2017 05:52
09-19-2017 05:52
My Blaze ran out of power last night so I put it on charge before bed. This morning it is fully charged but the time is wrong and is not counting any steps. Any suggestions?
09-19-2017 06:04
09-19-2017 06:04
09-19-2017 06:31
09-19-2017 06:31
09-20-2017 04:14
09-20-2017 04:14
Those are great news @Blazetimenowwro, I am glad to hear that your Blaze is now showing the correct time, if you need anything else, do not hesitate in posting it.
Now @dexsite, welcome to the Community. I would like to know if you keep having issues with your Blaze, is it showing the correct time now? If you haven't synced your tracker, I recommend syncing it, the time should correct itself and you should be able to see your steps. If the problem is with syncing, follow the instructions provided in the Having trouble syncing? post.
Let me know the outcome.
03-11-2019 12:42
03-11-2019 12:42
Wow, thank you I really appreciate it.