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Blaze touch screen not working?

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‎03-18-2017 12:04 - last edited on ‎02-19-2019 19:27 by Moderator Alum

‎03-18-2017 12:04 - last edited on ‎02-19-2019 19:27 by Moderator Alum

I just received my Blaze in the mail today and even though it is gently used, is still nice(birthday present). Im not sure if im doing something wrong as im new to the product but sometimes when the screen is asleep and i tap it it will turn on, but other times it takes like 10 taps. not sure if sensitivity is wrong on it or something. It comes on when i raise my wrist then sleeps then tap it. Seems like if its been off for more than 15 sec.

 

 

Moderator edit: subject updated for clarity 

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‎03-18-2017 15:54

‎03-18-2017 15:54

Welcome to the forums!

 

You do have to tap it kind of hard to turn on. If you are having trouble use the button instead.

 

Looking for friends? See this thread and start adding. Tells you how in the first post

 

https://community.fitbit.com/t5/Be-Inspired/Looking-for-Fitbit-Friends-Find-some-here/td-p/1257283

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎03-18-2017 15:54

‎03-18-2017 15:54

Welcome to the forums!

 

You do have to tap it kind of hard to turn on. If you are having trouble use the button instead.

 

Looking for friends? See this thread and start adding. Tells you how in the first post

 

https://community.fitbit.com/t5/Be-Inspired/Looking-for-Fitbit-Friends-Find-some-here/td-p/1257283

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer