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Blaze touchscreen not working

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‎08-02-2018 09:19 - last edited on ‎08-03-2018 04:11 by Moderator Alum

‎08-02-2018 09:19 - last edited on ‎08-03-2018 04:11 by Moderator Alum

I can no longer swipe to access my functions on my Blaze. I am still able to tell time and get my messages, and it does still connect to the app. Frustrating!

 

 

Moderator edit: subject

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‎08-03-2018 04:12 - last edited on ‎10-22-2025 08:28 by Fitbit Moderator

‎08-03-2018 04:12 - last edited on ‎10-22-2025 08:28 by Fitbit Moderator

It's great to welcome you @Shelley86.

I would like to know if you have tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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