06-19-2019 10:23
06-19-2019 10:23
My blaze tracker is not holding a charge. I need to charge it at least 3 times a day. I put it on the charger and the battery is full within 5 minutes, also my app shows the battery full when the tracker says low. I turned it off and on, updated the app, and even set it up again with no luck. I use it everyday to workout as I am trying to lose weight and now this problem. Please help.
06-21-2019 18:50
06-21-2019 18:50
Hello @Iyona, welcome to the Fitbit Community forums. Sorry for the late reply.
Thank you for sharing this information about what you've experienced with the Blaze that is not holding a charge. The battery can last up to 5 days; because battery life is affected by use and other settings, actual results may vary, but certainly the duration shouldn't be of just one day.
Before considering other options, please make sure that you've followed the steps provided in this article: Can I improve my Fitbit device's battery life? They have been useful to other users.
Please keep me posted on the outcome.