Blaze tracking exercise while sleeping/on charge

[bronedalit]

My Blaze has been tracking exercise while I’m sleeping and while it’s charging. 

Every day (since Mid September) at 12am it logs “Walking Moderate pace” etc. Some days it’s only for a few minutes, other times it’s for a few hours!

The calories it logs don’t go towards my daily goal, and the heart rate/sleep tracker doesn’t show any unusual spikes in heart rate. 

No active minutes are like logged either. 

Ive tried the shutdown/restart procedure several times, but I hasn’t fixed it. 

Move also noticed that it doesn’t track my steps correctly either.

Any ideas?  

[SilviaFitbit]

Hey there @bronedalit! Thanks for the restart that you've done. This is pretty weird, I've shared your post with Customer Support, keep an eye on your inbox. 

Hope this helps! 

[bronedalit]

I haven’t received any messages from Support. Is there an email address for them?

My Blaze is still logging workouts while I’m sleeping AND when it’s charging. 

[SilviaFitbit]

Thanks for getting back @bronedalit! I've already shared your post with our Support team, they should reply to you within the following hours.

Keep me posted.