help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze turning off randomly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-05-2019 22:06 - last edited on ‎03-06-2019 10:00 by Moderator Alum

‎03-05-2019 22:06 - last edited on ‎03-06-2019 10:00 by Moderator Alum

Hi, My Fitbit Blaze switches off every time it receives an incoming call notification & also whenever I start any exercise & click on GO, the device switches off. Please provide me a solution for the same, I tried resetting the device couple of times. Let me know if I am even doing the reset properly.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎03-06-2019 10:01

‎03-06-2019 10:01

A warm welcome to the Community @Harsh0810.

 

Thanks for troubleshooting this display issue by yourself. Are you making sure that your tracker has enough battery? Is the battery lasting the time it should?.

 

Confirm that these are the steps you followed to restart your Blaze:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes