Blaze undercounting steps

[LongStride]

I am now on my second Blaze.  I am still getting wildly inaccurate step counts.  I have a regular 2.25 mile walk around my neighborhood.  The last 3 times the step count has been 2600-3200 steps.  It should be close to 5000.  I am connected to my phone so the walk is tracked.  My stride would have to be 44 inches to have numbers this low.  Fitbit replaced my first.  I used the new one last night and still got a low reading.  After close to an hour on the phone last night and tests of my device they offered to send me a mailing label and said when we receive this back we will send you another Blaze.  I have lost all faith in this product, why would I want another.  The offered to sell me a fitbit Surge for $199.  This was supposed to be an accomodation for my problems.  1.  I already paid $199 for the disfunctional Blaze.  This solution would essentially put me $400 out of pocket for the Surge.  2. I can buy a Surge on line for $199.  Yay!  Thanks for nothing Fitbit.

[AlejandraFitbit]

A warm welcome to the Community @LongStride. If your tracker is not registering all of your steps, I recommend restarting the Blaze. After the restart process, you can verify that your stride length information is correct to obtain a better reading by following the instructions provided in this post.

I hope this helps, let me know how it goes. 

[LongStride]

Last nightThis morning. The exact same walk.I appreciate your help and I have tried these steps.  These photos show the magnitude of my problem.

[AusInLondon]

I have the same problem. A run i did today should display as 5.87km but on the fit bit is only 4.13km - that is a massively disproportionate result. I used several trackers and fitbit is sooo wrong. All use the same GPS off the same phone - at the same time..

[Cristalyn]

Mine isn't counting about half my steps. I counted and took over 50 steps with some pauses to open some machines at my place of work within under one minute and it didn't count any of my steps