Blaze unstoppable buzzing

[eenright53]

I bought a Blaze in June 2016.  It worked fine though all my abuse:  working out, sweating, hitting it on things, playing basketball and volleyball, etc;  until about March 2018.  It malfunctioned so that the green sensor light stayed on solid and the battery died very quickly.  I assumed that my abuse finally caught up to it because it was almost 2-years old.  I bought a new one and it has been a frustrating experience since the end of June 2018. One day after finishing a rather sweaty session of moving buckets in 95 degree heat, the Fitbit Blaze starting buzzing... without stopping....  I turned off the Fitbit and it continued to buzz... I let it die, then plugged it into charge and it immediately started to buzz... so I left it stone dead for a few weeks and began to use my old one (it started acting normal again, until I played volleyball with it on and I probably broke it for good because the lights stayed on again).  After about two weeks I decided to try the Fitbit Blaze I bought in March 2018 again, so now I present my problem.

This 2018 Blaze has had very mild usage since I started using it in April 2018.  It have gotten sweat all over it, but I did not play basketball, volleyball, etc;  in fact there is no scaring on the watch face either.  After being stone dead for 2-weeks (due to unstoppable buzzing) I charged it up again and now it seems to act like normal, but the battery only lasts a few hours... maybe 6-8.  What can be done about that? 

I told the story before because my 1st Fitbit Blaze went through a lot in almost 2-year and still works better than the one I bought and have used for a little over 3-months.

Moderator edit: subject for clarity

[AlejandraFitbit · Accepted solution]

A warm welcome to the Community @eenright53.

I am sorry to hear about your experience with your new Blaze. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted.