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Blaze wasn't syncing

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‎12-23-2016 20:25 - last edited on ‎12-24-2016 07:11 by Fitbit Moderator

‎12-23-2016 20:25 - last edited on ‎12-24-2016 07:11 by Fitbit Moderator

Tried to delete.. it fixed itself.

I updated my IOS on my phone. Had issues with it syncing. I followed the advice here..got it to sync. 😊 

 

However.. I then tried to download the update for the tracker. An hour and a half later it is still stuck in update mode. Help!

 

Moderator edit: Edited subject for clarity 

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‎12-24-2016 07:14

‎12-24-2016 07:14

Try a restart first

http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Then on Phone turn Bluetoooth off. Then back on

Try to reload software

 

Community Council Member

Wendy | CA | Moto G6 Android

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‎12-24-2016 07:16 - edited ‎12-24-2016 07:17

‎12-24-2016 07:16 - edited ‎12-24-2016 07:17

Thanks for joining us @sweetpea5899! I appreciate that you mentioned that since you followed some steps provided here, it actually updated. 

 

Hope you can continue enjoying your Fitbit Blaze! Robot Happy

 

Note: I updated the title since you mentioned it was fixed. 

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