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Blaze water damage

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‎07-26-2020 19:42

‎07-26-2020 19:42

Swam for a few minutes with Blaze on. When it appeared to have issues took it off. Put it in rice for about 3 days. When I try to charge it the Fitbit logo pops up but does not respond when connected to wrist watch. Earlier today it was vibrating for a few minutes...what should I do to get it restarted?

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‎07-26-2020 21:55

‎07-26-2020 21:55

Hi @Leojohn  clean all the contact points on the Blaze, best as possible. Try to restart it several times to see if it revives but if you can't restart it, there isn't much else to do. The Blaze was never meant to be in the water, as stated in the user manual, Page 39. click to read it. You may also have just come to the end of life of your device, too and it was just a coincidence that it happened when you went swimming. Mine was two when it died.

Stepping in the U.S.A. since September 2013. Android 14

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