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Blaze went black

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‎05-09-2019 19:39

‎05-09-2019 19:39

My blaze went black and is fully charged.  Tried restarting by holding left button and right bottom for more than 10 seconds.  Still nothing.  Help??

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3 REPLIES 3

‎05-10-2019 17:55

‎05-10-2019 17:55

Hi @Bgis, welcome to our Community Forums!

 

Thanks for letting me know about your Blaze, as well for having restarted your device. Nice way to go!

 

Because your device isn't responding, I'd suggest to clean the gold contacts on the back of the device and charging cable, by using a toothbrush and rubbing alcohol. Make sure to dry your device with a cloth or tissue before charging. Also, try charging it with other USB ports from computers or UL-certified outlets.

 

I'll be around, so let me know the outcome. Smiley Wink

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‎05-10-2019 19:33

In response to LizzyFitbit

‎05-10-2019 19:33

Suddenly started working again. Weird?!

Sent from my iPhone
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‎05-12-2019 11:30 - edited ‎05-12-2019 11:32

In response to Bgis

‎05-12-2019 11:30 - edited ‎05-12-2019 11:32

Hi @Bgis, it's nice to see you again.

 

I'm happy to hear this news. Maybe it needed more time to start charging, but I'm glad that your Blaze is now working correctly Smiley Wink

 

I'd like to invite you to visit our Discussion Board where you can share your experiences, meet people and create new topics.

 

Hope to see you around.

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