Blaze will no longer Pair or Sync

[Op3th]

Saturday my Blaze died on me and was not able to access a my chager until sunday morning. so i re-charged my blaze and tried to Sync it but no dice. here are a few things ive tried:

1. remove tracker from my app and re-pair (will not pair. kept saying fitbit bluetooth service busy)

2. set bluetooth classic to OFF and re-pair. (the app finds the tracker but fail on connecting)

3. remove app and reinstall plus a hard reset on the tracker (same as above)

4. clear app data and re-pair (same as above)

tried with WIFI on and off. location on & off and bluetooth set to all three modes. any help would be appreciated!

[SteveH]

Removing the tracker from the app and re-pairing doesn't reboot the tracker so it's worth trying the restart procedure as well:

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

Note that this doesn't always work first time so give it a few tries.

[Op3th]

see attempt 3 of above. i've rebooted using the left and lower right buttons. (hard reboot as someone else called it)

[SteveH]

Oops. Sorry. I thought point 3 meant that you repeated point one. Anyway, as I mentioned above, it's worth repeating this a few times. 

Are you able to try syncing to a computer? This will help narrow the problem down to the phone or the Blaze.

[AngelaMa]

Hello @Op3th welcome to the Fitbit Community! are you still experiencing issues with syncing your Blaze? 

If your tracker is working properly  please share the troubleshoot. If you are still experiencing issues with syncing after the troubleshoot I would recommend to contact customer support, they can look at your tracker's back-end information and provide you a personalized troubleshoot. @SteveH thanks for your amazing cooperation! 🙂 

Catch you later! 🙂 

[Rich_Laue]

I would also suggest using the settings - shutdown on the Blaze, and turn the phone completely off, then restart.