09-17-2016
23:08
- last edited on
09-18-2016
07:55
by
SantiR
09-17-2016
23:08
- last edited on
09-18-2016
07:55
by
SantiR
I have been trying to charge my Blaze for 3 days now and when I try to sync it says my Blaze is not charged enough. The battery symbol thing never comes up. Just Fitbit/setup... What do I do, anyone have some ideas for me? Thank you
Moderator Edit: Format
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
I use my Xbox One literally to charge almost everything including my Alta while my Blaze is in the charger. I charge mine every 3-5 days depending on when the battery is low, but it recieves a full charge before the workweek.
Make sure that the USB port is working.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@MOMMYOFFOUR Until you set up your tracker, the battery symbol will not show. (Since you mentioned it the screen just shows "Fitbit.com/setup"). Have you tried setting up your device yet?
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
@MOMMYOFFOUR after being in the charger. Or 20-30 minutes it should have enough power to do the update.
I would then try the setup again as @Kmransom123 suggests. The app will then warm you if the battery is still low. Kelly is correct about no battery icon on the setup screen.
The other thing to try, do the update while in the charger, but if it has been charging for hours the battery will be good.
Another note is that your Fitbit has been connected to your account, so we just have to do the update.
Best Answer