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Blaze will not charge

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‎09-17-2016 23:08 - last edited on ‎09-18-2016 07:55 by Moderator Alum

‎09-17-2016 23:08 - last edited on ‎09-18-2016 07:55 by Moderator Alum

I have been trying to charge my Blaze for 3 days now and when I try to sync it says my Blaze is not charged enough. The battery symbol thing never comes up. Just Fitbit/setup... What do I do, anyone have some ideas for me? Thank you

 

Moderator Edit: Format

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4 REPLIES 4

‎09-17-2016 23:11

‎09-17-2016 23:11

If you are trying to charge your Blaze using a computer USB port then you could try using a wall charger instead (such as the one used to charge your phone)

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‎09-18-2016 03:35

In response to SteveH

‎09-18-2016 03:35

I use my Xbox One literally to charge almost everything including my Alta while my Blaze is in the charger. I charge mine every 3-5 days depending on when the battery is low, but it recieves a full charge before the workweek. 

 

Make sure that the USB port is working. 

Owns both an Alta and a Blaze. Crew Commissioner for the LSPD (Los Santos Poilce Crew) in Grand Theft Auto Online (Xbox One). CEO of 666 Industries (Grand Theft Auto Online). Addicted to Member Berries.
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‎09-18-2016 05:13

In response to Driver8666

‎09-18-2016 05:13

@MOMMYOFFOUR  Until you set up your tracker, the battery symbol will not show.  (Since you mentioned it the screen just shows "Fitbit.com/setup"). Have you tried setting up your device yet?  

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎09-18-2016 07:32

In response to Kmransom123

‎09-18-2016 07:32

@MOMMYOFFOUR after being in the charger. Or 20-30 minutes it should have enough power to do the update. 

I would then try the setup again as @Kmransom123 suggests. The app will then warm you if the battery is still low. Kelly is correct about no battery icon on the setup screen. 

The other thing to try, do the update while in the charger, but if it has been charging for hours the battery will be good. 

 

Another note is that your Fitbit has been connected to your account, so we just have to do the update. 

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