07-05-2018 15:20
07-05-2018 15:20
My blaze will not charge after buying a new charger, cleaning all points of contact and restarting the device.
07-05-2018 15:37
07-05-2018 15:37
Mine for the first time will not charge today either.
07-09-2018 06:25
07-09-2018 06:25
A warm welcome to the Community @harry_myers and @cmschmelzle.
I appreciate the efforts in trying to fix this battery issue. If your Blaze aren't charging, I recommend taking a look at the help article Why isn't my battery charging? and follow the instructions provide there.
Let me know the outcome.
07-09-2018 07:54
07-09-2018 07:54
My fitbit blaze is not holding a charge. I have cleaned the contacts, turned off the HR, notifications, constant sync, etc and after being on the charger overnight within 6 hours I need to charge the battery again. How many years is the life of the Blaze battery? I have had mine for just over 2 years.
07-09-2018 08:16
07-09-2018 08:16
Mine is in the same boat at the moment. 😞 Miss the times when my battery charge would last DAYS! Now I feel like its struggling to make it through one.
07-09-2018 09:56
07-09-2018 09:56
My Blaze has stopped holding a charge. It is just barely 2 years old. I put it on the charger, it shows completely charged and then within a few hours is dead. I've tried charging overnight, and longer. Nothing helps. This just started within the last month. Is the battery only set to work for 2 years? If so, I can't believe I spent this much on the device.
07-09-2018 10:14
07-09-2018 10:14
07-09-2018 11:28
07-09-2018 11:28
Best way to fix it is to get a new unit through Samsung or Apple where they support their products. I have had nothing but trouble and after purchasing my Blaze, found out it had been discontinued just a month or so after purchase. The best part is that their warranty won't let you use your 50% off credit to upgrade to a comparable supported device... You can only get a lesser model. I agree with all the people stating that Fitbit does not stand behind their customers or their products for that matter.
07-09-2018 13:02
07-09-2018 13:02
07-09-2018 13:35
07-09-2018 13:35
Exactly the same thing happening to my blaze,
ive also done all the “fixes” fully charged and within the hour battery is flashing low and blaze dies,...Still waiting for response from Fitbit,
07-10-2018 04:25
07-10-2018 04:25
Thank you for your reply. I have done everything on the "Why isn't my battery charging" and it still doesn't charge. Hence the post on here to see if there was another solution.
07-13-2018 12:22
07-13-2018 12:22
Hello all,
I hope you are doing fine. If you have already tried the instructions provide in this post and they didn't work, I recommend contacting directly our support team about this. For a faster response you can contact them via chat and before doing it, check our warranty policy.
Keep the stepping up!
07-13-2018 12:36
07-13-2018 12:36