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Blaze will not receive notifications using cellular data

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‎01-06-2017 11:13

‎01-06-2017 11:13

I just got a new iphone 7 which has the 10.2 IOS and my Fitbit software is 8.301.8. I noticed I wasn't getting notifications unless I was connected to WiFi. I checked the bluetooth connections and on the watch it says Bluetooth (Classic) off. I go to pair it with my phone and it keeps saying unsuccessful. I check my bluetooth settings on my phone and it shows Blaze AND Blaze (Classic). The only one that I can ever get to connect is Blaze and that is typically only when connected to WiFi. Another weird thing that happens when I'm not on WiFi is the option to pair Bluetooth (Classic) disappears from the option list. I've tried every suggestion in these forums so far with no luck. Please help.

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‎01-06-2017 14:51

‎01-06-2017 14:51

The Classic interface is only required for music control on non-iOS phones as far as I know. You shouldn't need it with an iPhone.

 

the Blasé should connect with the phone regardless of the WiFi state so I don't know what's going on there.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎01-06-2017 14:51

‎01-06-2017 14:51

The Classic interface is only required for music control on non-iOS phones as far as I know. You shouldn't need it with an iPhone.

 

the Blasé should connect with the phone regardless of the WiFi state so I don't know what's going on there.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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