10-13-2017 13:31
10-13-2017 13:31
I cannot get my blaze to sync at all it just whirls around, tried all uninstalling , Bluetooth off/on etc still no joy any ideas
10-13-2017 15:54
10-13-2017 15:54
Hey there @Lisaho! Thank you so much for the troubleshooting that you've performed. I would like you to confirm that you've followed this syncing procedure in order to fix this issue.
Keep me posted!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
10-13-2017 16:43
10-13-2017 16:43
I have the same problem. Im getting sick of fitbit not working
10-14-2017 03:02
10-14-2017 03:02
10-16-2017 06:09
10-16-2017 06:09
Welcome back @rob085! I would like you to confirm that you've done this syncing troubleshoot. Also, reply to the following questions:
- Is it happening often?
- Do you have the latest app version which is 2.41.1 for iOS and 2.59 for Android?
Hey there @Lisaho! It's great to hear that your Blaze started syncing again. In regards to the GPS feature, I would like you to make sure you're following this procedure to get Connected GPS working properly. Are you getting any error that's not letting your device sync with your app?
Keep me posted!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
10-21-2017 02:47
10-21-2017 02:47
I have repeatedly followed all trouble shooting, but find my watch cannot reliable find my phone it's so frustrating
10-21-2017 13:02
10-21-2017 13:02
Thanks for those details @Lisaho! I've shared your post with Customer Support, they should reply to you within the following days.
Hope this helps!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
11-02-2017 03:25
11-02-2017 03:25
11-02-2017 16:43
11-02-2017 16:43
Thanks for the troubleshoot that you've done @rob085! I've shared your post with Customer Support, they should reply back within the following days.
Hope this helps!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.