Blaze will not sync even after troubleshooting

[Lisaho]

I cannot get my blaze to sync at all it just whirls around,  tried all uninstalling , Bluetooth off/on etc still no joy any ideas

[SilviaFitbit]

Hey there @Lisaho! Thank you so much for the troubleshooting that you've performed. I would like you to confirm that you've followed this syncing procedure in order to fix this issue. 

Keep me posted! 

[rob085]

I have the same problem.  Im getting sick of fitbit not working 

[Lisaho]

Hello yes, I have followed all the trouble shooting paths, this morning
it has decided to upload but cannot find my phone for running. So
frustrating
Lisa

[SilviaFitbit]

Welcome back @rob085! I would like you to confirm that you've done this syncing troubleshoot. Also, reply to the following questions: 

- Is it happening often? 

- Do you have the latest app version which is 2.41.1 for iOS and 2.59 for Android? 

Hey there @Lisaho! It's great to hear that your Blaze started syncing again. In regards to the GPS feature, I would like you to make sure you're following this procedure to get Connected GPS working properly. Are you getting any error that's not letting your device sync with your app? 

Keep me posted! 

[Lisaho]

I have repeatedly followed all trouble shooting,  but find my watch cannot reliable find my phone it's so frustrating 

[SilviaFitbit]

Thanks for those details @Lisaho! I've shared your post with Customer Support, they should reply to you within the following days. 

Hope this helps! 

[rob085]

It is still happening. It will take days of trying to get it to sink sometimes. I have tried everything you have sug5

Get Outlook for Android

[SilviaFitbit]

Thanks for the troubleshoot that you've done @rob085! I've shared your post with Customer Support, they should reply back within the following days. 

Hope this helps!