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Blaze will not work

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‎12-30-2018 11:28

‎12-30-2018 11:28

My Blaze will not charge or come on. I have tried the reset thing by holding the buttons that worked yesterday so I put it on charge and left it. When I came back it had shut off now the buttons won’t reset it and it will not charge. Does anyone know what I should do?

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‎12-30-2018 12:51

‎12-30-2018 12:51

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

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