Was wearing it this afternoon, all the sudden I felt it vibrating about every 30 to 45 seconds. So I looked at the face, and it Fitbit logo was on the face and it would stay there, and then go away after about 20 seconds, then come back and vibrate again. I've tried doing a restart, I've tried holding the left button for 30 seconds, I've done the lower right and left button for 30 seconds, the face goes blank, then the Fitbit logo comes back and it does it all over again. It won't complete booting up. I can't shut it off or do anything with it.
Best AnswerFirst @rollng_thundr I suggest charging the Blaze uo.
Now if it is telling you to select a new clock face, restarting it won't fix this..
You will need to go into the app or on the Web and select a new clock face.. Now do a sync.
Thanks Rich, I did all that, I charged it, when it finally started accepting a charge, I charged it to 100%, but it still wouldn't get past the boot up stage except for twice and even then, it still shut off and rebooted. I called customer support and they are replacing it because they saw what I saw and they said they have no solution for it.
Best Answer