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Blaze won't charge - had it for a while!

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‎10-26-2016 20:47

‎10-26-2016 20:47

My Blaze has worked perfectly for ages, but it's now saying it won't charge. I can hear that the USB is working when i plug it in to the PC, and I've also tried plugging in to the wall but nothing...

 

any ideas?

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‎10-27-2016 04:09 - last edited on ‎08-13-2025 04:42 by Fitbit Moderator

‎10-27-2016 04:09 - last edited on ‎08-13-2025 04:42 by Fitbit Moderator

It's great to see you around @lozbomb and thanks for troubleshooting this inconvenience by yourself. I recommend restarting your Blaze and after the restart process, clean the charging contacts on the back of your Fitbit Blaze, since over time the contacts can accumulate dirt and debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts; do not scrape them with anything metal because this can damage the plating and result in corrosion.

I hope this helps, let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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