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Blaze won't charge

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‎07-15-2017 11:36 - last edited on ‎06-18-2019 20:24 by Moderator Alum

‎07-15-2017 11:36 - last edited on ‎06-18-2019 20:24 by Moderator Alum

Hi my Fitbit blaze will not charge any advice please 

 

 

 

Moderator edit: subject updated for clarity 

Best Answer
1 REPLY 1

‎07-15-2017 12:20

‎07-15-2017 12:20

Welcome to the forums!

 

Try a different USB port first.

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

 

 

Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

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