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Blaze won't charge

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‎08-23-2018 10:20 - last edited on ‎08-26-2018 08:19 by Moderator Alum

‎08-23-2018 10:20 - last edited on ‎08-26-2018 08:19 by Moderator Alum

I've owned my Blaze for only 6 months and there have been charging issues and display issues. Is there anything that can be done? Repair or warranty?

 

 

Moderator edit: subject for clarity

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‎08-23-2018 11:10

‎08-23-2018 11:10

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎08-26-2018 08:21

‎08-26-2018 08:21

A warm welcome to the Community @prateral and @WendyB thanks for stopping by.

 

I am sorry to hear about the battery issue you are experiencing with your Blaze and would like to know if the instructions provided by our friend worked?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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