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Blaze won't charge

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‎05-20-2019 05:29

‎05-20-2019 05:29

I had my Blaze for one year and currently; it will not charge.  I too have tried to clean contacts and discovered holes.

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3 REPLIES 3

‎05-20-2019 08:16

‎05-20-2019 08:16

I have two Blaze Fitbits and after a year they both stopped charging as well.  Very disappointing to know we paid over $500 for them.  And there's no battery replacement.  I was expecting them to last longer than this!!  Not happy at all.

 

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‎05-20-2019 20:10

‎05-20-2019 20:10

I too experienced this after 1yr 4 months.  So disappointed bc have a variety of bands.  Thought it was charger so ordered New one.  Heart broken 💔 due to loss.

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‎05-23-2019 17:08

In response to SunsetRunner

‎05-23-2019 17:08

Welcome to the forums @Garland5445, @QUENBEJR and @SunsetRunner ! I am sorry for the delayed response. 

 

@Garland5445 thanks so much for your efforts to charge your Fitbit Blaze. I appreciate the additional details and recommend to follow the complete troubleshooting instructions including a restart from this help article: Why isn't my battery charging on my Fitbit device?

 

@QUENBEJR thank you for sharing your experience with your Blaze trackers. I totally understand how you are feeling and appreciate your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. Have you tried these steps to resolve the issue?

 

@SunsetRunner I'm sorry to hear about your experience. I understand this can be very frustrating as you have a variety of bands and even tried a new charger to resolve the issue. Please double check the troubleshooting steps from this help article: Why isn't my battery charging on my Fitbit device?

 

Please keep me posted! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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