07-08-2019
08:30
- last edited on
07-23-2019
14:32
by
MarreFitbit
07-08-2019
08:30
- last edited on
07-23-2019
14:32
by
MarreFitbit
I had my Fitbit Blaze for one year. I notice that my Blaze would take more time to charge and quite hot sometimes. Now I cannot charge my Blaze and there is holes in the Charging terminal (gold spots ) have holes). What do I do ??? Help, Please and Thank you
Moderator edit: updated subject for clarity
07-23-2019 15:16 - edited 03-27-2024 08:01
07-23-2019 15:16 - edited 03-27-2024 08:01
Welcome to the Community Forums @Raycruz! I'm sorry for the late response.
Please take a look at the help article Why isn't my Fitbit device's battery charging? and follow the instructions provide there.
We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all.
Tips to best charge Fitbit trackers are:
For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:
However, I've seen you contacted our Support Team after posting here and that they have helped you with this.
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