Blaze won't charge

[Hemalata]

My Blaze suddenly stopped charging the battery. I cleaned all the parts and it still doesn't work. It is about a year old. I plug it in at different places -- still doesn't work. Please advise.

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome to the Community Forums @Hemalata! I'm sorry for the late response. Thanks for cleaning the contacts on your Blaze prior to contacting us. 

Please take a look at the help article Why isn't my Fitbit device's battery charging? and follow the instructions provide there.

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)

However, I've seen you contacted our Support Team after posting here and that they have helped you with this.