Blaze won't charge

[CSerzan]

Good Morning! I noticed others are having the same issue, but I cannot get my Blaze to charge fully.  I am an avid biker and track my workouts, and I need my Blaze to have more than a 50% charge daily.  I followed all of the steps provided, but still nothing.  It was charging for 7 hours last night and only reached the 50% mark.  Any help would be greatly appreciated.  Thank you!

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome to the Community Forums @CSerzan! I'm sorry for the late response. Thanks so much for already troubleshooting your Blaze's battery prior to contacting us. 

I'd recommend restarting your Blaze once again. Then, let your device to run out of battery to charge it again. Once you're ready to charge it, following the steps provided in the help article: Why isn't my Fitbit device's battery charging? 

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)

Let me know the outcome, I'll be around.