Blaze won't charge

[SunsetRunner]

My blaze isn't charging and is now dead.  

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @SunsetRunner, welcome to the Community Forums. 

If your Blaze is still not taking a charge, please take a look at the help article Why isn't my battery charging? and follow the instructions provided there.

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)

Give this a go and let me know the outcome.

[SunsetRunner]

I am using a fit bit charger - I left it on the charger all day and over night and it eventually charged

Michele

[MarreFitbit]

Hi @SunsetRunner, thanks for getting back to me. 

Is everything fine now? Did your Blaze back on track? I'd recommend to take a look at the tips and recommendations provided in the article: Can I extend my Fitbit device's battery life?

I'm looking forward to your response, keep me posted. 

[SunsetRunner]

No - takes 3 days to charge so I bought a new inspire

Michele

[MarreFitbit · Accepted solution]

Hi there @SunsetRunner, thanks for coming back and letting me know you bought a Fitbit Inspire. 

Please don't forget that you can set up your new Fitbit on your currently Fitbit account without losing any previous data by following the steps below: 

1. Tap the Today tab and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Let me know if there's anything else I may do to help you in the future. Have a nice day! 😉