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Blaze won't charge

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‎12-25-2019 22:27 - last edited on ‎12-26-2019 06:20 by Fitbit Moderator

‎12-25-2019 22:27 - last edited on ‎12-26-2019 06:20 by Fitbit Moderator

I just brought a blaze for my husband for Christmas,  we charged it up and set it up whilst it was still in charge cradle.  Once we attached it to the band it has nothing on there,  no power at all even though once back in charge cradle it says it's fully charged??? 

 

 

Moderator edit: updated subject for clarity

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‎12-26-2019 06:59

‎12-26-2019 06:59

Hi there @blackie70, welcome to the Community Forums. Thanks for the details provided about your Blaze's battery behavior.

 

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox so they can continue assisting you. 

 

Let me know if you have any questions present.

Maria | Community Moderator, Fitbit


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