11-16-2020 19:04
11-16-2020 19:04
Hello,
First off, please pardon my tone as I am utterly frustrated with fitbit. I am on my 4th fitbit device in 2 years and I'm ready to give up. The latest, my Fitbit Blaze won't charge. I tried two different chargers. One of two things happens: 1. My Fitbit will get crazy hot or 2. If by chance it charges it, it dies in about 4 hours.
I emailed Fitbit only to find out they are no longer supporting by email. I don't do Twitter so that's out. The fact that I got an autogenerated email that pointed me to this forum says a whole life about their customer service.
Has anyone dealt with this?
11-16-2020 20:33
11-16-2020 20:33
Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
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