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Blaze won't hold a charge

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‎09-05-2018 05:40 - last edited on ‎09-09-2018 07:58 by Moderator Alum

‎09-05-2018 05:40 - last edited on ‎09-09-2018 07:58 by Moderator Alum

I have had my Blaze for about a year and a half and all of a sudden it will not fully charge and the batter completely dies within an hour or two. I have restarted, cleaned the connectors and even left the batter charging for an entire 24 hours. Can someone assist? I do not know the warranty information but this should not occur on a $150 watch.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎09-05-2018 05:50

‎09-05-2018 05:50

Did anyone reply to you?  I bought my daughter a Blze in June and it will not charge. 

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‎09-05-2018 06:37

In response to Mdamaged

‎09-05-2018 06:37

I have not received a reply yet

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‎09-09-2018 08:01

In response to DavonP

‎09-09-2018 08:01

Hey @DavonP, it's great to welcome you and to see you around @Mdamaged.

 

I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I noticed that you both already have cases created with them, I know that they will be glad to help you out and provide you with a solution.

 

Catch you later. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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