09-20-2019 03:46 - last edited on 09-26-2019 11:28 by AlejandraFitbit
09-20-2019 03:46 - last edited on 09-26-2019 11:28 by AlejandraFitbit
My Blaze battery is only just lasting 12 hours after owning only 3 years, I was offered 25% off a new watch, cant replace the battery, i am severely disappointed that it has only lasted 3 years before it is only fit for going in the bin. Basically a disposable watch.
Moderator edit: subject for clarity
09-18-2019 21:57
09-18-2019 21:57
Love my Blaze... use it all the time, never taking it off except for at night. Over the past couple of weeks, the battery is dead by mid afternoon! I charge it, clean it, reset it.... nothing helps!!
09-26-2019 11:31 - edited 09-26-2019 11:32
09-26-2019 11:31 - edited 09-26-2019 11:32
Thanks for your participation in the Community and for the efforts in trying to fix this battery issue. I am sorry for the delay in respond.
@mattstewie, I am sorry to hear about your disappointment. It's great to hear that you contacted support and were offered a discount. If you want are interested in using that discount, you can check out this page and compare all of our units. Maybe there is one that meet your needs.
@AndyC24, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, you can test your unit.
Let me know the outcome. 🙂