Blaze won't hold a charge

[Mona4947]

My Fitbit Blaze will not hold a charge for more than a day, I have reset it still not working, I need help. 

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @Mona4947, welcome to the Community Forums. Thanks for letting me know about your Blaze's battery life and for taking the time to restart your tracker prior to contacting us. 

Please take a look at the help article "Can I extend my Fitbit device's battery life?" and follow the tips and recommendations provided there.

As a reminder, the following are some factors that have an impact on battery life and may cause your battery to drain more quickly:

• Frequently checking the Fitbit app, which syncs your tracker
• Frequently receiving notifications
• Frequently checking your stats
• Using Quick View. 

Hopefully this gets you back on track. If you have any other questions or concerns, please don't hesitate to let me know.

[Mona4947]

Since the upgrade, my Blaze only stays charged for 1 day, I have restarted and done everything I can do. Is it possible to change the battery?

[MarreFitbit]

Hi there @Mona4947, thanks for getting back and letting me know the outcome of the steps I recommended above. 

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Let me know if there's anything else I may do to assist you in the meantime. 

[Triste]

My blaze also is not holding the charge.  I’ve shut it down and charged it for a whole day and still can’t hold the charge more than one hour.  Please help as my blaze is my motivator 😟

[MarreFitbit]

Hi there @Triste, thanks for stopping by and letting me know about your Blaze's battery behavior. I appreciate you've taken the to troubleshoot it prior to posting. 

Since this sounds a bit more serious, I've created a support case on your behalf - you should soon receive an email from Customer Support at the email you used to register with the Community forums. If you have any questions, don't hesitate to let me know. 😉

[Mona4947]

I am having the same problem, I have one all the steps they tell me o do and no change. Help us, Fitbit.

[MD200]

where can I get a replacement battery for my Fitbit Blaze in Ireland ?

[Mona4947]

They offered me 25% off which is a joke considering I had no problems until the upgrade, What a joke.

I think the upgrades are designed to make us purchase another product from them. I will go buy a watch somewhere else with longer life. I can't afford to spend $200 every time they have an upgrade.