help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze won't hold a charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-01-2020 11:23 - last edited on ‎09-16-2021 20:46 by Fitbit Moderator

‎06-01-2020 11:23 - last edited on ‎09-16-2021 20:46 by Fitbit Moderator

Loses charge in 2hrs

 

Moderator Edit: Clarified subject

 

Best Answer
0 Votes
3 REPLIES 3

‎06-01-2020 13:05

‎06-01-2020 13:05

Welcome to the forums!

 

Please clean the contacts


Then Do a Restart

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

If this doesn't help contact support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-02-2020 05:02

‎06-02-2020 05:02

Same with mine, fully charge, dies within 2 hours.

Best Answer
0 Votes

‎06-02-2020 05:04

In response to WendyB

‎06-02-2020 05:04

Did not seem to make any difference. Lost full charge  in 2 hours.

Best Answer
0 Votes