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Blaze won't keep correct time and syncing issues

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‎01-10-2018 12:11

‎01-10-2018 12:11

My Blaze won't keep the correct time. I've been having this problem since I purchased it almost a year ago. I've contacted help support 4 times and the issue was never resolved. They finally sent me a new Blaze Dec 8, and I'm still having the same issue with this one as well. I done with this Fitbit and this Blaze. Even though I hate Apple products, I guess I will be buying a Apple Watch, because my Blaze is worthless. 

Second problem I have is a issues with syncing . Most of the time it won't sync at all. 

 

Kathy Roy

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‎01-10-2018 20:08

‎01-10-2018 20:08

I'm new to fitbit (4 weeks in) but same issues-- incorrect time (even tho I've changed to correct time zone im settings) and my data is not syncing.    

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‎01-11-2018 15:47

In response to JZMomma

‎01-11-2018 15:47

I really don't get these issues. I know some people who never have any issues. I personally think it's hardware issue. 

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