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Blaze won't receive notifications

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‎03-03-2017 21:12 - last edited on ‎09-16-2018 05:20 by Moderator Alum

‎03-03-2017 21:12 - last edited on ‎09-16-2018 05:20 by Moderator Alum

Got my Blaze on Christmas Day of last year (2016). Its not receiving text notifications. Not really receiving calendar notifications either. Will receive calls. I've contacted Fitbit and they say they are working on it. It's frustrating to pay so much and it not work. Wondering if anyone else is having similar problems and going through the same thing.

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎03-04-2017 04:52

‎03-04-2017 04:52

I just got my blaze and it won't even receive calls or texts either. Still haven't gotten a response from fitbit at all. 

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‎03-04-2017 05:59

In response to StepCounterMom

‎03-04-2017 05:59

😳 glad I'm not the only one but it's so frustrating! They keep telling me it's a firmware update but they don't have one at the moment. I've been working on it for 3 months now

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‎09-15-2018 19:23

In response to StepCounterMom

‎09-15-2018 19:23

I am not receiving notifications for texts and phone calls. Been going on for quite awhile. 

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‎09-16-2018 05:22

In response to Superq

‎09-16-2018 05:22

A warm welcome to the Community @StepCounterMom, @Superq and @Boymom2016 it's great to see you around.

 

I appreciate all the efforts in trying to fix this notifications issue and recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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