Blaze won't register steps indoors

[TessMoreno]

Used to have the Charge HR, it would track steps in the indoor mall and my local target.  I walk rounds in target after dark to get my count in sometimes.  SInce I switched to the  Blaze, I get zero steps for that activity l.  It just doesn't track at all.  My phone IPhone 6s health app will show the steps.  What am I doing wrong or could my blaze be defective? 

[AlejandraFitbit · Accepted solution]

A warm welcome to the Community @TessMoreno. It's weird to hear that your tracker is not tracking steps while walking in a mall. I recommend restarting your Blaze, then walk 100 steps and let me know how many does it registered.

Hope to hear from you soon. 

[TessMoreno]

It worked! Glad it was a simple fix, thank you!

[TessMoreno]

It worked, I tested it inside Target today and it registered step for step! 

[AlejandraFitbit]

Those are great news @TessMoreno. I am glad to hear that your tracker is now working, if you need anything else, do not hesitate in posting it.

Happy stepping!