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Blaze won't reset

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‎04-08-2020 08:31

‎04-08-2020 08:31

My blaze will no longer hold a charge for more than a couple hours. I was instructed to do a reset but it won't reset. It appears the back button no longer works possibly? Has anyone encountered this? Thanks in advance....

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2 REPLIES 2

‎04-08-2020 21:50

‎04-08-2020 21:50

Please clean the contacts

Then Do a Restart

 

If it doesn't help contact support using the Help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-09-2020 08:17

In response to WendyB

‎04-09-2020 08:17

Thanks for your reply. Didn’t work either. I will use the help link. 

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