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Blaze won't show the correct time

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‎04-07-2019 02:15 - last edited on ‎04-08-2019 09:31 by Fitbit Moderator

‎04-07-2019 02:15 - last edited on ‎04-08-2019 09:31 by Fitbit Moderator

I let my blaze run out of battery since its is showing the wrong time so at the moment is showing 4.01am but its 10.14am I have resterted phone, done number of sincs ect not sure what else to try 

 

 

Moderator edit: updated subject for clarity

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‎04-08-2019 09:39

‎04-08-2019 09:39

Hello there @LongmanS, it's nice to see you around! Thanks for restarting your phone and for syncing your Blaze a couple of time already. Nice way to go! 

 

If your trackers are not showing the correct time, I recommend restarting the Blaze, changing the timezone to a complete different one, sync, then put the correct time and sync one more time. To change the timezone, you just need to do the following from your Fitbit app:

 

  1. From Fitbit app dashboard, tap the Account icon.
  2. Tap Advanced Settings.
  3. Turn off the Automatic time zone option. 
  4. Tap Select time zone and select the correct time zone.
  5. Sync your Fitbit device.

 

Let me know if the above steps work, I'll be around.

Maria | Community Moderator, Fitbit


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