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Blaze won't swipe

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‎07-09-2019 14:56 - last edited on ‎07-23-2019 16:34 by Fitbit Moderator

‎07-09-2019 14:56 - last edited on ‎07-23-2019 16:34 by Fitbit Moderator

Wont let me swipe  and is flashing from the screen to black constantly. How do I fix or get a replacement asap?? This has never happened before.

 

 

Moderator edit: updated subject for clarity

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‎07-23-2019 16:38 - edited ‎03-27-2024 08:00

‎07-23-2019 16:38 - edited ‎03-27-2024 08:00

Welcome to the Community Forums @julesdubs! I'm sorry for the late response. 

If your screen is not swiping to the sides, please try restarting it by pressing the left and the lower right buttons together for 10-15 seconds. This will make your tracker to turn off and turn back on and this should fix the problem.

Let me know the outcome. Woman Wink

Maria | Community Moderator, Fitbit


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