Blaze won't sync or update

[HegeSM]

After charging my blaze, the screen on the device id stucked on the square blue icon/logo. My samsung 7s cant find the tracker, and no pressing of the trackers buttons make any difference. I trued to turn bluetooth on and off, and try to reinstall the fitbit app.

Any suggetions what to do?

[SunsetRunner]

Awesome troubleshooting

Since the tracker stays stuck on the logo screen and not possible to restart..

Feel free to contact the Fitbit Support Team: India | United Kingdom | United States

Optionally check out Returns & Warranty before contacting support.

Mention what you've already tried to speed things up.

[AlejandraFitbit]

Welcome to the Forums @HegeSM and @SunsetRunner thanks for stopping by.

Thanks for troubleshooting this inconvenience by yourself. I would like to know if you keep having problems pairing your tracker? If you do, since you have tried all troubleshoot possible, I recommend getting in touch directly with our support team. For a faster response you can contact them via phone or chat.

Catch you later. 

[HegeSM]

Ive returned the item to the store...got a new one:)